Estate sale security and accountability
Security is not one person standing at the door. It is a complete process: enough trained staff, controlled entry, consistent pricing, digital checkout, documented purchases, and clear reporting after the last buyer leaves.
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✓ Bonded & insured ✓ Fully staffed sales ✓ Written staff-purchase policy
Protection by design
An estate sale may bring hundreds of buyers through a home while valuable property is displayed across multiple rooms. The safest companies plan the floor, staffing, checkout, and rules before opening the door.
Estate Greats publishes those controls so families can evaluate the process in advance. We explain who is on site, how transactions are recorded, how staff purchases are handled, and what reporting follows the sale.
The accountability system
Crew size is matched to the home and expected crowd, with a published minimum of two staff on site.
The team manages entry, assists buyers, watches the sales floor, and keeps checkout moving.
Transactions run through Square across cash, credit, and debit payments, creating a consistent recorded workflow.
Buyers receive itemized receipts, and transaction detail supports the report provided to the seller.
Staff do not price their own purchases, early claims are full price, and every purchase goes through checkout.
Estate Greats publishes that it is bonded and carries general liability and workers’ compensation coverage.
Employee purchase policy
Anyone who helps price an item should not be able to quietly set a low price and buy it for themselves.
Estate Greats addresses that concern directly with a published policy designed to keep every staff purchase visible, priced by someone else, and recorded like any other sale. Clients who prefer no staff purchases may turn them off entirely.
Staff never price their own purchases.
The owner or general manager prices anything a team member intends to buy.
Early claims cost full price.
Items set aside before the public sale do not receive later markdowns.
Every purchase goes through checkout.
Nothing leaves without a paid ticket recorded through Square.
New staff cannot pull items.
The published policy prohibits new team members from pulling items during their first 60 days.
The client may prohibit staff purchases.
Customers shop first when a family chooses this option.
Before, during and after
The contract establishes scope, exclusions, end condition, and client preferences.
The team sorts, researches, prices, stages, and flags items that need additional expertise.
Staff manage the floor, checkout, payments, negotiation, buyer questions, and carry-out flow.
Recorded transactions support the itemized seller report and settlement while the unsold-item plan moves forward.
Reporting closes the loop
Floor coverage and controlled checkout matter during the event. Detailed reporting matters afterward. Estate Greats provides an itemized seller report showing what sold and for how much, rather than a single unexplained total.
Ask us the hard questions
Bring the checklist to your consultation. We will talk through staffing, security, employee purchases, reporting, fees, and what happens after the sale.
If you’re considering an estate sale or moving sale and aren’t sure where to start, we’re happy to help. Your consultation is free and comes with no obligation. We’ll walk through your options, discuss timing, and help you decide the best path forward.
Nashville's trusted estate sale company. We handle everything from pricing and staging to the final sale — so you don't have to.
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